Supporting Your Development at Every Touchpoint
From first impressions on your website to day-to-day resident communication, professional visuals help your development feel well-managed, premium and consistent.
We help property managers:
- Present developments professionally and consistently
- Improve resident experience through clear, branded communication
- Reduce the need for multiple suppliers by providing photography, video and design under one roof
- Create visual assets that can be reused across print, web and apps
Services for Property Managing Agents
Photography
Professional photography that reflects the quality and character of your development:
- Exterior and interior development photography
- Communal areas, amenities and lifestyle imagery
- Staff and team portraits
- Photography for handbooks, apps, websites and marketing materials
Video
Engaging video content that supports marketing and resident communication:
- Development overview and promotional videos
- Resident welcome and information videos
- Short-form clips for websites and social platforms
Graphic Design
Graphic Design
Clear, branded design that improves communication and consistency:
- Resident handbooks and welcome packs
- Visual assets for resident apps
- Marketing and informational materials
Why Work With Me
Experience
- Experience working within live, occupied developments
- Professional, discreet and resident-aware approach
- One reliable partner for photography, video and graphic design
- Content created with long-term use in mind
- We understand the importance of working efficiently, respecting residents, and delivering visuals that align with the standards of professionally managed properties.
Case Study: Development IN PADDINGTON
The Challenge
This Right To Manage development had clear lease conditions designed to protect residents, the building, and its long-term value.
However, the management team were facing a serious and ongoing issue: many leaseholders and tenants did not fully understand the rules of the development.
A key problem was short-letting, with apartments being rented for fewer than 90 days — something explicitly prohibited within the lease terms.
This led to several risks:
- Increased wear and damage to communal areas
- A lack of clarity over who was living in the building at any given time
- Health and safety concerns due to unknown occupants
- Repeated breaches of lease conditions by letting agents and sub-letters
Crucially, much of this behaviour stemmed from poor communication, not deliberate misuse. The rules existed — but they weren’t being absorbed, understood, or engaged with.
The Objective
The goal was to improve understanding, compliance and communication by presenting lease rules and responsibilities in a way that was:
- Clear and accessible
- Visually engaging
- Easy for both new and existing residents to reference
- Consistent across print and digital platforms
The management team needed tools that would support day-to-day property management, not just look good.
The Solution
We worked closely with the property management team to deliver a joined-up visual and communication solution, combining bespoke photography, print design and digital content.
Resident & Leaseholder Handbooks
- Created new handbooks for both leaseholders and tenants
- Designed clear layouts that made rules easy to read and understand
- Used bespoke photography to reflect the quality and professionalism of the development
- Helped position rules as part of a well-managed community, not just legal text
Digital App Redevelopment
- Redeveloped the online resident app
- Introduced clearly structured sections explaining lease rules and responsibilities
- Made key information easy to access on mobile devices
- Ensured visual consistency between the handbooks and the app
By aligning photography, design and messaging, the information felt authoritative, approachable and professional— encouraging engagement rather than being ignored.
The Outcome
The result was a measurable improvement in how rules were understood and followed:
- Clearer communication between management, leaseholders and tenants
- A reduction in short-letting and lease breaches
- Improved awareness of resident responsibilities
- Fewer issues caused by letting agents and sub-letters
- Greater confidence for the management team around compliance and safety
Most importantly, the project helped shift behaviour — showing how strong visual communication can directly support effective property management.
Why This Matters for Managing Agents
This case study demonstrates that photography, design and digital content are not just marketing tools — they can play a critical role in:
- Risk reduction
- Lease compliance
- Resident education
- Protecting the long-term value of a development